Eligible for free delivery. We use Royal Mail tracked 48-hour delivery. You’ll usually receive your delivery within 5-7 days of placing your order, Monday to Friday, between 7.30am and 6.00pm. Once your order has left our warehouse, we’ll email you with your tracking information. You can then track your order through the Royal Mail website.
If nobody is in, a card will be posted through your door with further instructions on what to do next.
If you’d like a refund, please contact us stating the reason why you need to return your item(s). Returns are free provided you have complied with our Returns and refunds policy. See our Returns and refunds policy for full details.
Changing or cancelling your order
We’re sorry that it won’t be possible to make changes to your order once you’ve placed it. If your order has already been dispatched, you’ll need to return the item(s) following our returns and refund process, below.
For any other help regarding changing or cancelling an order, please contact our team.